Privacy Policy
Last updated: September 9, 2026 · Compliant with the Digital Personal Data Protection (DPDP) Act of India.
All data in transit and answer copy uploads are protected with enterprise-grade SSL/TLS encryption.
Your personal details, contact info, and scores are never sold, rented, or shared with data brokers.
You can delete test history, uploaded copies, or your entire account directly from your dashboard at any time.
1Information We Collect
We collect only the minimum necessary information required to provide you with high-precision exam preparation tools:
- Account Information: Full name, email address, phone number (optional), and authentication credentials when you sign up directly or via Google OAuth.
- Academic Profile: Target exam (e.g. UPSC CSE, UPPSC, BPSC, SSC CGL), exam target date, and preferred study language.
- Practice & Performance Records: Mock test answers, time spent per question, accuracy metrics, streak counts, and topic weak spots.
- Uploaded Answer Copies (Mains Evaluator): Handwritten copy scans, camera photos (JPG/PNG), or multi-page PDFs uploaded for Vision OCR transcription and evaluation.
2How We Use Your Data & AI Processing
Your information is used strictly to power educational tools:
- Generating personalized subject practice drills and adaptive mock tests.
- Calculating diagnostic performance breakdowns and rank estimates on leaderboards.
- Transcribing handwriting in Hindi (Devanagari) and English via vision models and generating 4-tier evaluation rubrics.
- Sending important study streak reminders and account updates.
AI Model Training Notice: We do NOT use your private handwritten answer copies or personal identifying information to train publicly accessible foundation models. API calls to vision and evaluation models are ephemeral and encrypted.
3Document & Answer Copy Security
We treat handwritten test copies with the highest level of confidentiality:
- Uploaded pages are processed through secure, token-authenticated endpoints.
- Extracted OCR transcripts and scorecards are stored within your private account space protected by Row-Level Security (RLS) on our database.
- Other students cannot view your submitted answer copies or evaluation notes.
4Cookies, Offline PWA & Payment Gateway Partners
Pariksha AI uses modern browser storage (LocalStorage, SessionStorage, and IndexedDB) to enable our Offline Mode, allowing you to practice questions without internet disruption.
When upgrading to Pro, payments are processed via licensed payment partners, including Cashfree Payments India Pvt. Ltd. and Google Play Billing (Google LLC) for our Android app users. We do not store complete credit/debit card numbers or UPI PINs on our servers; transactions are encrypted with 256-bit SSL and adhere to strict PCI-DSS compliance standards.
5Your Rights, Age Requirements & Account Deletion
Under Indian DPDP regulations and Google Play Data Safety policies, you have complete control over your data:
- Right to Review: Access your profile details, test history, and scorecards anytime.
- Right to Delete Account & Data: You can delete your account and all associated test history, OCR scans, and profile records at any time directly through our self-serve portal at https://aiexamcoach.in/delete-account.
- Minimum Age Requirement: Pariksha AI is intended for aspirants aged 13 and above. Aspirants under the age of 18 require parental or legal guardian consent before making subscription purchases.
6Grievance Redressal & Corporate Contact
In accordance with the Information Technology Act 2000 and the Digital Personal Data Protection Act, 2023, if you have questions, concerns, or requests regarding data privacy, you may contact our designated Grievance Officer:
Grievance & Privacy Officer
Vicaksha Labs
Email: support@aiexamcoach.in
Response SLA: Within 24 to 48 business hours

